Negatives: Poor quality, Unprofessional, Not responsive, Not on time
There pricing is great. Install cost is okay.
My issue is Northern Connections knew from day one my install was not good. Five months later they say they will do a site visit and correct the issue. They always make an appointment, then never show up. I;ve gotten a human twice over five months calling them. Emailing them is useless too. Price does not matter when you are paying for a service and not getting it.
The connection drops packets, lags, crazy high ping time like 200ms to 500ms for hours at a time. I can get the 100 download by never over 38mbs when I paid for 100mbs. Gaming is useless with the pings and packet drops - forget using a video calls or wifi calling. They seen to be ignoring people now for the last few months. I've switched back to Starlink...it works consistently.